His best-selling book, entitled The RV Book, has sold over 50,000 copies to date. To date, he has authored more than 500 educational videos, 15 e-books, 3 paperback books, and more than 1,600 articles educating millions of RVers.
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Mark realized that he had the knowledge and teaching ability to fill that gap, and so in 1999, he began writing articles and books about how to choose, buy, maintain, repair, and operate a variety of RVs.
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Owners’ manuals provide limited information, and most consumers find them confusing.Īnecdotal information learned around campfires from other RV owners is incomplete and can be unreliable. It became clear to him that there were limited resources available to RV owners who wanted to learn more about how to maintain and operate their vehicles. He even restored from the ground up, a 67 Yellowstone travel trailer. As an RVer himself, through out the years, he has owned and used all the classifications of RVs (travel trailer, motorhome, pop up, 5th wheel and truck camper). He inspected used RVs for trade-in, he serviced customer RVs, and he educated customers how to operate and enjoy their vehicles. He talked to customers about their needs and desires and helped them select the right RV for them. When he retired from the Army in 1996, Mark went to work for an RV dealership in sales and service. The Army agreed, and eventually he was asked to produce written instructional materials, including driver training manuals and operating procedures for motor pools. Mark had to learn how to communicate with all of them clearly, concisely, and effectively, and he found that he had a talent for teaching. These soldiers came to him from very different backgrounds, and their prior experience with heavy equipment and mechanical skills were similarly varied. He managed the operation of the motor pool, where he not only had to understand vehicle maintenance, he had to teach young soldiers how to maintain and operate motor pool vehicles.
Mark then entered and served a full career as a Maintenance Warrant Officer in the United States Army. It wasn't long before he was working as an apprentice RV technician under the guidance of the RV service manager. He began at age 15, washing RVs at a dealership in North Central Pennsylvania. Mark is an RVer and has a very extensive background in the RV industry.
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